Privacy Policy
Last updated August 9, 2026
This policy explains what LabsAI Studio (labsai.studio and app.labsai.studio) does with your information. The Studio is operated by Labs Companies, Inc. and is the home of LabsAI, the voice of Labsintelligence. Labsintelligence's own site has its own Privacy Policy; this one covers the Studio.
The Studio is a voice experience, so the short version matters most: your microphone is only open while a conversation is running, your audio is processed to answer you rather than to build a copy of your voice, and we do not sell it.
What we handle
| Voice audio | Streamed from your microphone while a session is live, and processed in real time to produce a reply. The Studio applies a noise gate in your browser, so audio below the speaking threshold is attenuated before it leaves your device. |
|---|---|
| Transcripts | Your words and LabsAI's replies exist for the length of the conversation so it can follow the thread. Captions are shown on screen. |
| Typed messages | If you type instead of speaking, the text is handled the same way as a spoken turn. |
| Camera or screen frames | Only if you explicitly turn them on, and only while they are on. Frames are sent to answer what you are showing and are not stored afterwards. |
| Session facts | Coarse, non-identifying counts — session length, number of turns, interruptions, searches, voice chosen, whether the conversation ended normally. |
| Technical data | Standard web server logs: IP address, user agent, timestamps, and the pages requested. |
We do not ask you to create an account to speak with LabsAI, and we do not require your name. If you tell LabsAI your name in conversation, it is used to address you during that conversation.
What we do not do
- We do not sell your personal information or your voice.
- We do not use your recordings to clone your voice or to train a synthetic voice that imitates you. Chemí is generated and is not built from visitor audio.
- We do not use conversations to build an advertising profile of you.
- We do not knowingly collect information from children under 13.
Retention
Voice audio is processed in the moment and is not retained as an archive of recordings by Labs after the session ends. Conversation context lives for the duration of the session and a short window around it so a dropped connection can be picked back up; after that it falls away. The coarse session facts above, and standard server logs, are kept on a short rolling basis for security, abuse prevention, and understanding load. If you use the on-page recorder to save a clip, that file is created on your device and is yours.
Who else is involved
Running a live voice requires a model provider. Audio, transcripts and the text of your turns are processed by third-party artificial intelligence providers acting on our behalf under their terms, for the purpose of generating a response. If you ask LabsAI to search the web or read a page, that request reaches the relevant third-party site or search provider. We otherwise share information only where we must: to comply with law, to enforce our Terms of Use, to protect people's safety, or in connection with a corporate transaction, in which case this policy travels with the information.
Safety processing
Conversations pass through automated safety checks so the Studio can decline categories of request and keep the experience usable. This is automated, is applied in the moment, and exists to keep the service safe rather than to profile you.
Your choices
- The microphone is yours. The Studio can only listen when you allow it, and you can revoke that permission in your browser at any time. Ending a session releases the microphone.
- You can type instead. Nothing requires you to speak.
- Camera and screen are off by default and only run while you switch them on.
- Depending on where you live — including the EU, the UK, and California — you may have rights to access, correct, delete, or restrict use of personal information we hold. Because the Studio is designed not to build a profile of you, there is usually very little to return; write to us and we will tell you honestly what exists.
Security
Traffic to the Studio is encrypted in transit. Provider credentials are held server-side and never reach your browser. No system is perfectly secure, and we do not claim otherwise.
International
The Studio is operated from the United States, and information is processed there and in other countries where our providers operate. Using the Studio means accepting that transfer.
Changes
We may update this policy. The date above changes when we do, and continued use after that means you accept the update.
Contact
Privacy questions, or a request about your information: privacy@labsintelligence.ai.